Chapter 353
Gu Yishan attaches great importance to brand reputation. When people get excited, her tone becomes sharp.
"It seems that you have a serious disagreement with me, aunt?"
Gu Qisen frowned and asked in a deep voice.
In fact, with his understanding of Shen Qingwen, he probably knows what the girl will do to solve the problem. It's nothing more than to take the initiative to confess her mistake and quickly recall the problem product. After all, his girl is kind-hearted. How can she do something unconscionable?
However, he always respected his aunt, who was very capable and loved him since childhood. Therefore, in this case, Gu Qisen would take Gu Yishan's feelings into consideration more or less.
"Yes! She advocates informing the public and recalling the defective products, but I don't think it's as serious as that. The essence has been released for several months, and sold so many bottles. If there are big problems, customers will complain. How could they be safe now? Therefore, the channel inventory recall can be, there is no need to make a fuss. "
Gu Yishan finished and looked around them. Then she continued to look at Gu Qisen and said, "president, it's not the right behavior for a group manager to treat private affairs by faking public affairs. Even if you spoil your wife, you should have a degree!"
As soon as her voice fell, Gu Qisen hooked her lips without any trace, while Shen qingran asked Gu Yishan, "general manager, how do you know we are husband and wife?"
Strange, she never mentioned her relationship with Gu Qisen to anyone in the company. Gu Qisen also promised to keep it secret for herself?
Thinking of this, she couldn't help staring at Gu Qisen.
Gu Qisen immediately gave her a "not me" look.
This time, Gu Yishan's eyes did not escape.
She coughed lightly and said: "OK, I'm not a fool. The rings of the same style are so obvious that I can't see them?"
"Sorry, I didn't mean to keep it from you!"
Shen gently lowered his head, just like a good baby who took the initiative to admit his mistake.
Gu Yishan then burst out with a smile: "I'm still thinking about what kind of man is so lucky to marry you, a silly girl. I didn't expect that it's Arsene. His eyes are really good!"
"Well, my aunt is right. This girl is a little silly indeed."
Gu Qisen answered with a smile, and his beautiful long eyes narrowed slightly with endless soft light.
Shen lightly is not convinced to murmur: "I'm not stupid, I'm so smart."
"A fool has a fortune, girl!"
Gu Yishan felt her head, and her eyes were filled with the love of the elders for the younger generation.
After all, apart from the differences of opinions on work, Shen qingran is really looking at the right thing.
However, looking at the right eye is looking at the right eye. Thinking of this crisis, Gu Yishan's smile soon faded. "Anyway, I still stick to my original point of view. Gu group's Centennial foundation, there must be no slightest slip. One crisis of trust is likely to trigger countless crises. We can't take this risk. "
Shen gently saw this, pursed his lips, and simply said what he said from the bottom of his heart -
"general manager, there are two principles in dealing with crisis public relations, one is to bear responsibility, the other is to communicate sincerely."
"If the official test results come out and confirm that there is something wrong with our products, shouldn't we face it calmly and take our responsibility bravely? I believe that as long as the attitude is correct, the public can understand it. "
"In addition, we take the initiative to recall the product. For customers who have used the product, we will not only give them a physical examination, but also give them certain compensation. Although doing so will cause some money loss, we can correct mistakes and do nothing good. As the saying goes, sincerity is exchanged for sincerity and heart is compared with heart. I believe everyone is reasonable."
"In fact, I also know that there may be risks you are worried about, but if we change our perspective and stand in the position of consumers, we will know that it may be a matter of life for them."
“....”
Shen qingran's words are so clear that Gu Yishan can't refute them for a while.
She frowned and wanted to say something. Finally, she could only sigh helplessly. She turned her head and looked at Gu Qisen on the other side. "You heard that too. Are you sure you want to deal with it in her way?"
Gu Qisen nodded, "it's OK to have a try!"
"OK, you are the president anyway, you has the final say!"
Gu Yishan can only agree.
"Thank you President, thank you general manager!"
Seeing that his opinion has been adopted, Shen lightly thanks in a hurry, but his heart is relaxed at all.
Gu Yishan gave her a deep glance, said "do a good job", and then stood up, "well, I have something else to do, go downstairs first."
"Aunt, take your time!"
Gu Qisen smiles to see off the guests, but adds, "leave gently, some details, I want to explain to you."
"Oh, good!"
Shen lightly has no objection, immediately nodded his head.Gu Yishan left soon and helped them to lock the door of the office.
At this time, there are only two of them in the big office.
Shen lightly can't wait to ask him: "Gu Qisen, do you really agree with me to do that? Although I said that, I still have no bottom in my heart. "
"It's OK. Isn't it just a crisis? Even if you can't handle it well, Gu won't be affected too much. You can rest assured. "
Gu Qisen patted her on the shoulder to comfort her.
"But..."
Shen lightly still wants to say something, but is interrupted by his deep voice, "moreover, I believe you can solve it smoothly. In fact, if you don't put forward such a plan, I will choose to do it. After all, this is the only solution to such a thing unless I have no conscience! "
"Yes, I think so, too."
Listening to what he said, Shen gently let go of his heart.
She blinked her curly eyelashes and suddenly remembered the purpose he had left behind. She couldn't help asking curiously, "by the way, didn't you say that you had some details to explain to me? What is it? I'll study it, too? "
Gu Qisen smell speech, the eye son of tiny Mi skims one to put on dark light, the big hand stretches over to embrace her waist, lowers the head to press her ear to say: "still ache?"
"Ah?"
Shen can't react until the man puts his hand down on her leg. She suddenly realizes that her little face turns red into a tomato and her speech begins to falter, "you What are you talking about? "
Pain, of course, is painful, two people separated for so long, last night will inevitably be more intense, as a result, she was too fragile, finally hurt
"I didn't have time to wipe the medicine for you in the morning. There's just some ointment left from last time in the rest room. Now I'll wipe it for you."
Gu Qisen said, simply hold her up, stride to the lounge.