Chapter 413 Accidental explosion, crazy installed capacity (1)

It is one of the best ways to encourage users to replace the system with after-sales profit.

After all, due to the restrictions of Microsoft, all the operating systems installed by Shenchuan Computer are pirated versions, and this problem will be solved sooner or later.

In the current Xia computer market and existing use environment, it is normal to use pirated operating systems.

But if a PC company organizes and encourages users to use pirated operating systems, then in the end, this is not normal.

And there are a lot of commercial and legal risks involved.

Now Xia Guo has joined the WTO, and the protection of intellectual property rights has been in line with international standards.

Whether it is Changtian Technology or Shenchuan, in order to become bigger and stronger and go abroad, the use of pirated systems must be resolved.

Since I have been unable to negotiate with Microsoft and cannot use the genuine Windows system, it is the best and only solution to find ways to let users use Firefly OS.

Chen Xiao had a different opinion.

He said to Wu Jun: "A mature operating system, an operating system that can be accepted by the majority of users, must be users who discover the benefits and advantages, and actively request replacement."

"If we use extended after-sales or other profit-making methods to encourage users to use Firefly OS, but the users do not recognize our operating system, then this group of users will sooner or later replace the already installed Firefly OS with Windows XP. ."

"It's only a matter of 10 to 20 yuan to replace the operating system in a computer repair shop outside."

"If a large number of Shenchuan users replace Firefly os in order to get our extended warranty policy, and then ask outside computer repairers to replace the system with Windows XP. If this kind of thing spreads out, the reputation of Firefly os will be very important. blow."

Hearing Chen Xiao's words, Wu Jun suddenly became enlightened.

A new thing that has just been born, the most important thing is word of mouth.

Word of mouth is ruined, no matter how good you are in the future, you will not be able to recover your previous losses.

Chen Xiao gave a solution: "I suggest not to change the after-sales method of Shenchuan, continue to contact each user, introduce them to Firefly os, and encourage them to change to Firefly os."

"It doesn't matter if the phone call or active communication is not effective. After all, starting today, all newly sold Shenchuan computers will have Firefly OS installed."

"I firmly believe that the reputation of Firefly os will rise sooner or later. It is a matter of time."

"Changtian Technology can afford to wait for this time."

As the largest shareholder of Shenchuan, Changtian Technology currently owns 60% of the shares of Shenchuan, so Chen Xiao's personal opinion is very important.

After Wu Jun and Chen Xiao talked, they thought about it and decided to accept Chen Xiao's opinion.

If Firefly os is to be successful, it must be approved by users sooner or later, other than that, any shortcuts you take are useless.

Wu Jun arranged for someone to continue watching the real-time statistics in the conference room, while he returned to the office.

Although Wu Jun did not put any pressure on the people below, the after-sales staff who actually worked on the front line were already sweating profusely.

How much they want to hear a word from the user - ok, then I'll try this OS.

Unfortunately, so far, no user is willing to try Firefly OS, most of them hang up the phone directly, and a few who are willing to answer the phone say that they are not available or unwilling.

Shenzhen, Huaqiang North.

The after-sale point of the **** ship.

Si Xiaoyan, a prospective sophomore student of Shenzhen University, and several classmates brought her mainframe to the Shenchuan after-sales service point.

Si Xiaoyan is a second-generation immigrant from Shenzhen. Because her grades in the college entrance examination were not particularly good, she missed out on key universities. She had to fall back and choose to study locally, and Shenzhen University was the only better choice. (Shenzhen universities in this era were far less famous than ten or twenty years later, and the admission scores were not particularly high.)

Si Xiaoyan is a student of the art department, mainly studying art design.

As the front station of Shenzhen's opening to the outside world, Shenzhen University of course also requires students to be in line with international standards by taking advantage of the east wind of opening to the outside world.

Therefore, the use of computer for artistic creation and drawing is a compulsory course for the freshman of the School of Art of Shenzhen University.

During the summer vacation, Si Xiaoyan did not go back, but used her major to work part-time in some advertising companies outside the school to help her design some advertising patterns for clients.

As a heavy computer user, Si Xiaoyan's every design is inseparable from the computer.

But a tragic thing happened. Just after Si Xiaoyan's computer was turned on yesterday, it was stuck on the Windows XP interface and couldn't get in.

Seeing that the design results were about to be handed in and the computer was useless, Si Xiaoyan was as anxious as an ant on a hot pan.

In Si Xiaoyan's class, there were also some boys who chose to study in Shenzhen during the summer vacation and did not go back.

Seeing that Si Xiaoyan was in such a situation, she took the initiative to ask Ying to help.

It stands to reason that boys understand computers better than girls. Si Xiaoyan's classmates also have a pirated Windows XP system CD, and they take the initiative to help Si Xiaoyan reinstall the system.

But it is a pity that after Si Xiaoyan's two male classmates installed the pirated system that they had purchased in Huaqiangbei, the result was that the interface of entering Windows XP was stuck there, and they could not even move the mouse.

The last boy judged Si Xiaoyan very decisively and said:

"It must be that the motherboard is broken. Shenchuan uses an unpopular Onda motherboard. It is normal for it to be broken. Your computer is still under warranty, so hurry to find Shenchuan's after-sales service."

Si Xiaoyan regretted that.

When she bought Shenchuan's computer, she was attracted by the fact that Shenchuan's performance was super strong and the price was cheaper than that of Lianxiang and other brands.

Where did I know that the motherboard was broken less than a year after I got it.

Si Xiaoyan and her classmates put the main engine on the after-sales counter of Shenchuan, and said in a very bad mood: "The mainboard is broken, and I have only used it for less than a year. What is the quality of your Shenchuan?"

When the ship was just born, there were indeed quality problems of one kind or another, especially for hardware such as motherboards.

However, after the cooperation between Shenchuan and Changtian Technology, at the request of Chen Xiao, Shenchuan paid special attention to the quality of these basic hardware, and the attitude of the after-sales personnel was also very good.

Therefore, when Shenchuan's after-sales staff heard that the computer had a motherboard failure, they quickly went through after-sales procedures for it. After obtaining the consent of Si Xiaoyan, they immediately dismantled the computer for inspection.

After about 10 or 20 minutes, the professional maintenance personnel of Shenchuan found that there was no problem with the motherboard.

Onda's motherboard is designed by Chen Xiao himself, and the production process and quality are checked by the professional team of Changtian Technology.

In fact, the quality of the motherboard produced by Onda is many times higher than that of ASUS and Gigabyte of the same type.

After-sales staff Xiao Li said to Si Xiaoyan very politely:

"This classmate is really sorry. Just now, our engineer checked the motherboard of the computer in detail. We are sure that there is no problem. We also checked other components, including the CPU, memory hard drive, etc. There are no problems."

This time, Ma Kai, the male student who helped Si Xiaoyan reinstall the system, was not happy:

"There is definitely a problem with the motherboard. If there is no problem, how can it be stuck on the interface of Windows XP and can't run, and the system that my classmates and I have repeatedly reinstalled all have this problem."

The maintenance engineer of the Shenchuan was not in a hurry, and immediately after reinstalling the computer together, clicked to turn it on.

Sure enough, the system is stuck in the interface of WindowsXP and can't get in.

Is it because of pirated discs?

Shenchuan engineers also used their own system disk to install and found this problem.

Finally, after a detailed analysis of the problem, the after-sales personnel determined that the computer was infected with a Trojan, and it was a rather stubborn Trojan.

Because most of the CD-ROM installation systems on the market are currently used, most of them use the mirror system installation method, which cannot deeply clean some of the original traces of the system, including stubborn Trojans.

As soon as the system is installed, the Trojan modifies the boot index.

The Trojan caused the boot index error, so it got stuck in the card.

After Xiao Li explained it to Si Xiaoyan and others in detail, he got their approval.

Engineer Xiao Li suddenly thought of a question.

He saw that Si Xiaoyan was a girl. In addition to being able to use the design software that he commonly used, the operation of the entire computer, especially some settings of the system, was considered a novice.

In order to complete her own design studio, Si Xiaoyan is likely to find and download some materials and information she needs on various websites.

In this case, it is inevitable that the computer will be infected with some viruses.

In this situation, Xiao Li introduced to Si Xiaoyan: "Just last night, Changtian Technology announced the domestic computer operating system Firefly OS. Firefly OS is a closed operating system and has an intelligent assistant, especially It is suitable for users who are not very familiar with computers."

"Students, I strongly recommend that you use Firefly OS. Now our Shenchuan can help you install Firefly OS for free."

Si Xiaoyan's classmate Ma Kai's first reaction was distrust when he heard that he was going to install a domestic operating system.

"Is the domestic operating system reliable? I know that many domestic operating systems used to be deceptive."

Xiao Li explained patiently:

"Firefly OS is different from all previous domestic operating systems. It is a closed operating system. Even if you browse some unknown web pages that may have potential virus risks, or download some pictures directly from the web pages , there is no way to modify the system settings for the potential viruses and Trojans of these websites.”

"I can guarantee that if you use this system, you won't need to reinstall the operating system in two or three years, and you won't have to worry about a lot of junk on your computer."

Ma Kai was still a little worried, but Si Xiaoyan's eyes lit up when she heard Xiao Li say this: "You said that I don't need to worry about anything, just use my app directly, and I won't be infected with the virus, and I don't need to Worried that the system will freeze due to my mess?"

Xiao Li said with a smile: "I also know that when new things come out, everyone has some doubts."

"Well, I will take a few minutes of your time. I will install the firefly os system on the computer first. You can try it first. If you feel bad, I will re-install Windows XP for you."

"Installing the system will not erase any data other than the system disk, you can rest assured."

When Si Xiaoyan heard Xiao Li say this, she was willing to let Xiao Li try it.

After all, it has been a year since she bought the computer. Si Xiaoyan encounters various usage problems almost every day in the process of using the computer. Either she cannot connect to the Internet, or the web page freezes, or some inexplicable shortcuts appear on the desktop.

The biggest problem is that after Si Xiaoyan uses Windows XP1 for two months, the system will become extremely stuck, and the system must be reinstalled before it can be used.

These problems gave Si Xiaoyan a lot of headaches. Originally, it only took an hour to complete the design task, and it took her a lot of time to fiddle with the system, or to ask someone to help fiddle with the system.

And Si Xiaoyan knew that there was a problem with the system, not because of the Shenchuan computer. She has a total of three good sisters in the dormitory, and the other three have purchased computers from Lianxiang, Dell and HP, and almost all of them have the same problem as her.

As long as the system is used for a long time, it will become laggy.

And Lianxiang, Dell or HP are all original genuine operating systems.

What made Si Xiaoyan feel a little funny and speechless was that after her roommates used the genuine system, they found the computer repairer in the school to help reinstall the system, and after fiddling around, they installed it as a pirated operating system.

If Firefly OS can really solve these problems, then Si Xiaoyan is of course willing.

Si Xiaoyan nodded quickly and said, "Then give it a try, anyway, I don't have high requirements for the use of computers, as long as I can use the design software I commonly use, such as CAD, photoshop, and the office software office, then there is no problem. already."

Xiao Li explained patiently: "Firefly OS does not use Microsoft's office, we use Jingshan's office, but for most ordinary users, the functions of Jingshan's office are the same as those of Microsoft's. affect you."

Si Xiaoyan said, "Then no problem, just reload it for me, I'm still waiting for my homework."

Ma Kai, who was on the side, was not happy at all. He thought he was a computer expert, and obviously did not agree with Xiao Li's approach. He said coldly:

"I have never heard of a computer company that will install a domestic operating system. What market is there for a domestic operating system? There is no ecosystem, and it cannot be used after it is installed."

Listening to Ma Kai's complaints, Xiao Li didn't care, but patiently started to install the Firefly OS.

This time, Xiao Li did not use a CD-ROM, but used a special U-disk developed by Changtian Technology and produced with carbon crystal storage.

In order to improve the installation efficiency of the system, all installation programs are one-key installation fool-like operations set up by Changtian Technology in advance.

After 15 minutes, the firefly os was installed.